
Image: online search; not my image.
I believe Isabella Heineken. I’m saddened, yet not surprised by the Sylvain Besson (Swiss investigative journalist) article about Isabella Heineken of the Heineken beer family and her 4 year ordeal as a teenager being a patient of P Claude-Pierre. I’ve seen too many similar stories, and read enough to know that her story isn’t unique amongst patients of the person who seemed to offer so much hope, but never did have a nearly %100 cure rate as claimed in the ABC’s (American Broadcast Company) 20/20 episode in the mid-late 90s. That’s where I first heard of Ms. Claude-Pierre. And, why I wanted her for my therapist if I ever overtly relapsed. My head is all over the place writing this.
https://www.youtube.com/shorts/kW3ZS17sbcg
https://www.tagesanzeiger.ch/heineken-tochter-missbrauch-durch-magersucht-heilerin-672561764585
This has gone on for 40 years. The Barbara McClintock book (2002) has more examples of good, not so good, and abusive practices (some by staff) during the earlier years Ms. Claude-Pierre (“P” for the remainder of the post) was “helping” patients with eating disorders, leading to the closure of the Montreux Clinic in Victoria, BC, Canada . I posted about this before, but some of her current patients made it their business to cyberstalk me on Facebook, as well as combing through my blog site (my deduction which was helped by no further issues when I called them out, though if they care to comment, I will respectfully read them). The blog is public, so anyone can spend their time trying to find dirt to report back to P. That too is a form of emotional abuse. If she has a question or concern, she could try just asking me, but making others do the dirty work works better for her; it’s a pattern, exposed in the article above.
https://quillandquire.com/review/anorexia-s-fallen-angel-the-untold-story-of-peggy-claude-pierre-and-the-controversial-montreux-clinic/
There is so much about this that is sad. I’m all for accountability, as well as supporting those who have been harmed by anyone. The past 4 years of my life have been a rollercoaster of emotions from initial relief that someone understood me to the heartbreaking realization that I was a non-entity to someone who told me one thing, and showed me with actions something completely different. It was done in a way that was insidious. I wanted to be a success story. But all I got was financially drained and still in lousy shape, with the longest period of active restriction in my life happening while being ‘helped’ by the person who was supposed to be able to get anyone through prolonged eating disorders. In previous posts, I’ve described a life of restriction that I refer to as active and passive- the passive restriction was how food was treated in my family, so my ‘normal’ until the last few years. During P’s ‘watch’ I also ended up in acute renal failure. Again. Fortunately, I have a good nephrologist.
For those still with P, has she denied you your education? Has she isolated you from friends and family? Does she have possession of your passport and/or money? Are you so emotionally damaged now that you can’t see the control and admiration she demands? Can you come and go as you please? Is she telling you to take (supplements) or eat things you either don’t like, aren’t safe for medical conditions, or are forbidden by her for unproven reasons? Has she given you a ‘special’ name to ultimately reinforce her power in your life? Has she asked you for money for personal reasons, not associated with your “therapy”? Has she suddenly restricted your computer time? Has she vilified patients who no longer see her as some heaven-sent rescuer? She uses the ‘victim’ role efficiently. Has she told you that she’s incredibly ill? That’s the story I keep getting though I haven’t heard anyone confirm it.
I sent multiple emails to her when I was still a patient about things that were bothering me with her approach- which was basically ignoring me to help those who paid more to live with her, or other reasons- that’s how it felt to me, though she denies it. Those emails weren’t seen for months, by which time I no longer considered myself her patient. While others were getting well starting after I began ‘therapy’ with P, I was paying to be blown off ( during part of that time, until the end of 2024 but she literally begged me to stay for another year without paying, and I got what I paid for). There was more contact if I sent her money for personal reasons which gave me less to survive on for myself (I’m on a fixed disability income that she knew about). She actually told me to sell personal possessions to get money to send to her (I have the screen shots). When I quit sending money, contact dramatically dropped (but she’d blame me for it, saying my perceptions were wrong… nobody can qualify someone else’s view on something that impacts them- that’s some ballsy BS) and hearing from her less and less, finally only getting a call once a month with some story about medical issues (then take a leave of absence, be a grown up about it, and get well enough to come back and do the job).
As I said above, she didn’t see most of the emails for MONTHS, starting while I was still a patient, but wanting to control food again, She didn’t see messages for up to a week, so how was managing food supposed to work? She told me she’d been desperately ill. With things that never made sense, or weren’t true (could have been misunderstood), or not done, I believe very little of what she says any longer. And that hurts to say. I hope she isn’t sick, and is actually OK. She had been a source of hope, until I became a patient. After about 6 months, I was getting the first indications that things weren’t OK. She also told me her books (5 of them) would be published in late 2022 (the summer I started with her), and the first of five was mentioned in her blog in 2013. Now she says this year, “promising” to send me money when they are published… I’m not holding my breath when a simple phone call was often too much. And how about the year she said she was recording videos for a website that never materialized? She said that Louis Vuitton wanted to buy it (that company doesn’t ‘do’ online therapy) when asking me to sell things to send her money. I have the screenshots. So was I being blown off just to do other things, unconcerned that I was still floundering and never got past the early part of Stage 2 (of her 5 part wellness scale) ? But she had time for the 2-3 “kids” (adults) living with her.
When she did follow through on phone calls, she’d often fall asleep multiple times in one call. I’d have to tap on the phone to wake her up. She very often did not follow through on planned calls, leaving me hanging and postponing doing other things, When she told me to eat limited ‘allowed’ foods that I never ate regularly, I complied, and had to get used to crap I didn’t really want (she never made me eat things I hated- just had a line-up of foods that was a little weird for me). One night, after a difficult day with food in early 2023, she called me after getting home from ‘food police’ duty with a patient that ate at restaurants, and yelled at me while she told me what to eat. It was late at night in my time zone. I hadn’t heard that tone from her before, and it was frightening… “don’t take all day to eat that cracker”, “eat faster”, etc (I have medically documented swallowing issues, so dry crackers are often difficult, and she knew that). It wasn’t what she said, but it was the burning acid in her voice that was so alarming. That wasn’t common- I want to be clear on that. But when her usual tone of voice was SO different, it was incredibly scary. And another means of control by an abusive tone resulting in fear. If someone feels the need to instill fear, who has the problem?
At one time, she’d planned to fly me to Switzerland to stay for a few months, but I already have a personal policy that I don’t go anywhere that I can’t get myself home from without anyone else in the mix. I’m extremely independent, which may be one of the reasons I became less worthwhile to her, though she said she “loved me like a daughter”. Must be the one she never talks about. I did have some emotional dependency until it turned into a need to protect myself.
“Therapy” consisted of socially toned phone calls. There was nothing about how to change my head. I sent her the information about my past that she asked for, but it was rarely discussed, and nothing about what to do with it. Nothing about actual nutrition info beyond her food rules (which were not nutritionally sound). I was told to avoid ‘nightshades’ (potatoes- though that was loosened up, bell peppers, eggplant, tomatoes with skin, etc). That cuts out a lot of vegetables and botanical fruits. I never heard about her own “confirmed negativity condition” that I’ve come to see as a marketing tool to make it sound like she has something ‘special’ to offer. I was supposed to get better just because she listened to me during those phone calls that actually did happen (there was an email response implying that).
The thing that is hard for people to understand when they hear about the negative stuff is just how disarming P can be. She initially comes across as being the saving grace of all things. Her tone is comforting and it’s easy to get brainwashed and breadcrumbed because there’s a feeling that a bit of her is better than none of her. She did make the initial eating less stressful. Then she would have to get off of phone calls to go and cook for those living with her… OK, fine. But don’t tell me that when for me opening the fridge door was a source of a lot of tears and SO hard. I didn’t want to hear that she had people who did nothing to get their own food, and just sat around waiting for it. I just felt more worthless. I learned that I should have listened to MYSELF when I began to feel doubts in January 2023. Admittedly, I slept better after talking to her in the earlier years. And then it all became a nightmare of constant doubt. I also didn’t want to give up on the hope I had in the person I saw on 20/20, but found that the person I saw on TV didn’t really exist, for long anyway. It’s hard to feel that someone really gets it, only to find out that patients are disposable or there to be manipulated for personal gain.
She ended up restricting my food more than I did. There were fear foods and a lot I restricted, but I’d always been a portion-shrinker more than anything. I’d eat many things that some people with EDs won’t eat, but I’d have a bite (teaspoon), or a fraction of a portion. When I told her that my physical hunger cues were starting to kick in, she told me to eat rice cakes and vegetables. Yes, I want to lose weight being ‘atypical’, but ALL of the current eating disorder recovery information I’ve seen after trying to find some help since it wasn’t coming from P talks about eliminating all restriction, no matter the person’s weight since restriction just keeps metabolic rates down (something that P talked about, but her food instructions didn’t match up).
She is still working from her views first formed in the 80s. After the first 8 months or so, she never asked about what I ate. I stopped sending photos of what I was eating after she told me a weight of a new patient (not the weight on arrival, but that’s how she made it sound), and I was ashamed to eat at all, but she just assumed that it was because some people don’t like to talk about what they eat. I was barely getting 1000 calories/day. It felt like it didn’t matter if I ate or not. Telling me someone weighed 29kg was incredibly triggering, and the vast majority of eating disorder therapists would know that. When I followed my dietician’s advice to gradually increase calories (whom P had required me to see here locally), I gained a lot of weight, which has made things harder emotionally, and my body started to build back a lot of muscle. Muscle weighs more than fat, and I want the muscle gone so the scale shows better numbers. That’s where my head still goes after 3+ years as a patient of hers. I’m no different.. still have to have ‘numbers’ that feel safe.
Others have said that P’s presence in their lives eventually waned, and they felt abandoned. I can relate to that. She knew of past abandonment and trauma issues, and just added to them. Even if I had any trust left to get help, I couldn’t afford it.
But here’s where it gets emotionally difficult. I don’t wish anything ‘bad’ for her. She has to live with herself, and that must be difficult with needing to move so often because of things that have gone wrong again because she won’t do what is right for patients (Besson article was fairly comprehensive on that). I don’t want her to be ill. I do wish she’d retire, both for the sake of patients who end up in the same state as so many of us, but also for her to have time to enjoy her life without ‘strays’ living with her. I wish that she could see how she impacts others without blaming the patient for things they point out about how she comes across to them (got an email from her chewing me out over that). l wish she didn’t need the validation from vulnerable people who are known for their empathy and ability to sense the void in others. And I wish she’d learn from the past, and take responsibility for the things that cause pain and/or harm to others, and caused the chaos in her own life.
I know the Besson article is difficult to read (it’s possible to translate it bits at a time, but I don’t know the rules on doing that legally for posting it all in English here), but if there wasn’t truth behind the story, it wouldn’t have been written by one of Switzerland’s most highly regarded investigative reporters. Someone like that doesn’t publish something without doing homework, and he did for a year before it was published. It’s been overwhelming to see the impact on yet another person, and know the fear of speaking out… I’m scattered writing this because of the covert ‘surveillance’ by P’s live-ins (blocked some more FB profiles today). But were it not for the Besson article, I wouldn’t be writing this.
I believe Isabella, and am thankful for her courage to speak out. I understand the fear about coming forward. She encourages all of us to speak up, so for Isabella, I won’t minimize my story, though I wasn’t held captive physically like she and many others were. But in addition to the eating disorder, I now feel I have to recover from P as well, and that’s hard to reconcile with the hope I once had.
This is something I found on social media- and it fits.

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